INTRODUCTION
State Farm is the biggest supplier of both vehicle insurance and property and casualty insurance in the country. According to revenue, State Farm is listed at number 42 on the 2022 Fortune 500 list of American businesses.
State Farm sells insurance through exclusive agents, commonly referred to as captive agents. The only people who can offer State Farm Insurance are State Farm agents, and those agents can only sell State Farm goods.
State Farm has increased its presence in the financial services industry, including mutual funds and banking.
The bank, which is run by State Farm Financial Services, FSB, a division of State Farm Mutual Automobile Insurance Co., opened its doors in May 1999. These do not belong with its insurance offerings. Branch locations are absent from State Farm Bank. Customers nationwide can access its standard banking services, including checking and savings accounts, certificates of deposit, and money market accounts, through the Internet, over the phone, and through agents. Mortgages for homes may be obtained nationwide over the phone or via brokers.
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State Farm launched an agent concept competition in the 1950s to generate suggestions for ways to grow the State Farm company. Providing vehicle loans to current policyholders was Robert H. Kent's proposal, a State Farm representative in Chicago. At LaSalle NW, Robert H. Kent collaborated with a nearby bank president who was a buddy to test the vehicle lending product. All of the agents at State Farm were given the concept because it was so well received. For 20 years, Robert H. Kent received royalties from the show. The first marketing alliance between banks and insurance companies was established as a result of this event.
- Headquarters are located at One State Farm Plaza in Bloomington, Illinois, 61710.
- Written direct premiums: $70.3 billion (2021, including US territories)
- Earned direct premiums: $67.9 billion (2021, including US territories)
- Assets totaling $214.4 billion
- Size (workforce): 58,000 workers, 19,200 of whom are agents
- Expertise in life, health, business, and auto insurance underwriting
Michael L. Tipsord, the company's chairman, president, and chief executive officer; Randall H. Harbert, the executive vice-president and chief agency, sales, and marketing officer; Mary Schmidt, the executive vice-president, and chief administrative officer; Paul Smith, the executive vice-president, and chief operating officer; Fawad Ahmad, the senior vice-president, and chief digital officer; Kristyn Cook, the senior vice-president - agency & marketing; and Jon Farney, the senior (senior vice-president – financial services)Robert Yi, senior vice president and chief risk officer, Cathy Wallace, and Chris Schell, senior vice president of property and casualty (senior vice-president – P&C claims)
Pros
- Both its financial stability and customer satisfaction scores are above average.
- Insurance agents are widely reachable around the country.
- A wide variety of configurable covering choices are available.
- Its vehicle insurance costs are less than the average for the sector.
- Customers may utilize its user-friendly mobile app and website to access services including estimates, bill payment, and claims to file.
Cons
- Homeowner's insurance rates may be higher than the industry standard.
- It may not always provide customized protection for customers with specific coverage requirements for vehicle insurance.
- Products and services are only available to customers directly from the business or via a network of agents.
Common forms of coverage
Vehicle insurance
Coverage type
- For what it pays
Collision protection
- If the vehicle collides with another car or item, the expense of repair or replacement is.
Complete protection
- If the vehicle sustains damage other than from an accident, such as from theft, fire, vandalism, or colliding with an animal, the cost of repair or replacement will be charged.
Liability protection
- If the policyholder is at fault, the costs of another person's medical care, vehicle repairs, and property damage.
Coverage for car rentals and travel costs
- If the accident occurs more than 50 miles from home, additional costs may include those for food, accommodation, and transportation.
- At the same time, the owner's car is being repaired as well as the cost of hiring a new vehicle.
Uninsured motorist protection
- Expenses for medical care if the policyholder is hurt in an accident that was caused by someone without liability insurance
Underinsured motorist coverage for vehicles
- Expenses for medical care if the policyholder is hurt in an accident caused by someone with insufficient or inadequate liability insurance
Medical insurance premiums
- In case the insured individual is hurt or killed in an accident, medical and burial costs would be incurred.
Coverage for emergency road services
- Costs of providing emergency road services
Driver coverage for ridesharing
- For drivers working for ridesharing firms like Uber or Lyft
Auto insurance discounts from State Farm
- Drive Safe & SaveTM - Depending on how carefully they drive, users of this mobile app can save up to 30%.
- 'Stere Clear' You may save up to 20% on your auto insurance if you're a new driver or under 25 years old and you haven't had any at-fault collisions or driving offenses in the last three years.
- Accident-free discount — For insured cars that haven't been in an accident for at least three years in a row.
- Discount for defensive driving classes 10% to 15% off for drivers who complete driver safety training
- Excellent student discount Students aged 16 to 25 with a B or 3.0 GPA or who placed in the top 20% of their class may receive discounts of up to 25%.
- Discount for drivers under 21 who have successfully completed an authorized driving education course
- Student discount for those under 25 who have relocated for school and who only use their cars at home during breaks and holidays from school.
- Drivers of cars produced in 1994 or later are eligible for a medical payments coverage reduction of up to 40% due to vehicle safety.
- Discount for passive restraint systems: Up to 40% off medical expenses for automobiles manufactured on or before 1993 that have an airbag or other passive restraint device already installed.
- Discount for automobiles equipped with anti-theft technology
- Discounts of up to 20% are available to families that insure two more automobiles
Customer satisfaction score according to J.D. Power for 2021
872 out of 1,000 possible points (tied for first among large auto insurers in the US)
Cost of insurance for the most popular vehicles
According to The Zebra, the average annual expenditure will be:
- Ford F-150: $1,286
- Chevrolet Silverado: $1,382
- Dodge Grand Caravan: $1,449
- Toyota RAV4: $1,400
- Honda CR-V: $1,269
- Nissan Frontier: $1,243
- Kia Sedona ($1,490)
- Subaru Forester: $1,338
- GMC Sierra $1,477
- Chevrolet Equinox $1,403
Car insurance prices by age
US News' average rates for 2021 are as follows:
- Female age 25: $1,262
- Male aged 25: $1,396
- Female age 35: $1,139
- Male 35 years old: $1,139
- Female 60 years old: $1,038
- Male 60 years old: $1,038
Auto insurance prices based on driving history
US News' average rates for 2021 are as follows:
- Customers with a spotless driving record pay $1,169.
- $1,299 for motorists who commit one speeding offense
- $1,405 for those involved in a single accident
- For people with one DUI, $1,568
Property and home insurance
Insurance for homeowners
Common inclusions
- What it includes
Home
- The actual residential unit and any adjacent buildings
Other buildings
- Auxiliary buildings, such as a detached garage, pool house, guesthouse, greenhouse, and tool shed, that is independent of the main home.
Personal belongings
- Household goods, such as furniture, appliances, and apparel
Loss of utilization or increased living costs
- Hotel costs, rent for an apartment or home, dining out, and other living costs while the house is being fixed
Private responsibility
- Legal responsibility for any inadvertent harm to a third party's body or property.
Medical bills
- If a visitor is unintentionally hurt on the grounds and needs emergency attention
Regulation or legislation
- Losses brought on by local regulations or laws where the house is located
Earth motion
- Losses brought on by landslides, volcanic eruptions, or earthquakes
Water stains
- Damage caused by water leaking through walls, sewage backup, or drain backup
Flooding harm
- Damage brought on by a mudslide, waves, or surging water
Mold toxicity
- Mold-related losses
Additional exclusions
- Warfare, nuclear threat, carelessness, and purposeful loss damage
Home insurance discounts from State Farm
Discount for many lines of business: For people buying several insurance policies
Discount on home security insurance for properties equipped with fire, smoke, burglar, or other monitoring systems
Roof discount: If a covered claim results in the determination that the roof is a total loss, the homeowners' policy offers a loss payout for the roof on a replacement cost basis.
J.D. Power customer satisfaction score for 2021
835 out of a possible 1,000 (tied for third among home insurers in the US)
Housing insurance
Common inclusions
- What it includes
Personal belongings
- Clothing, furniture, electronics, and other home things for their replacement cost or actual monetary worth are considered personal property.
Losing use
- The portion of hotel fees, food, laundry, and other living costs over what the condo unit owner would pay if they were residing there
Private responsibility
- Legal responsibility for physical harm or damage to property caused by the unit owner
Home insurance discounts from State Farm
Discount for purchasing both vehicle and condo unit owners' insurance at the same time
Discount on home security insurance for properties with installed fire, smoke, burglar, or other monitoring systems
Discounts for properties that have automated sprinkler systems installed
Insurance for renters
Typical inclusions
- What it includes
Accidents
- Vehicle accident damage, falling items, fire, smoke, plumbing leaks, and appliance leaks
Climate effects
- Water damage brought on by the freezing of plumbing systems, lightning, windstorms, hail, and the weight of snow, sleet, or ice
Harmful Mischief
- Vandalism, theft, rioting, or other public unrest, as well as damage to vehicles and aircraft
Losing use
- Living costs for the lowest period required to restore the property or for the household members to relocate for up to 24 months
Discounts on State Farm's renter's insurance
Multiline savings are available to people who combine their vehicle and renters insurance policies.
Discounts on home alert protection are available for properties with installed fire, smoke, burglar, or other monitoring systems.
J.D. Power customer satisfaction score for 2021
866 out of 1,000 points, ranking second among US providers of renters' insurance
Life assurance
Type of Coverage: Features
Eternal life
- Offers everlasting protection
- Cash value grows with time.
- Uniform premiums
- Some varieties include possibilities for flat or rising death benefits and adjustable premium payments.
Term life
- Provides protection for a little time.
- Offers a death benefit but usually has little financial value.
- May be convertible or renewable
J.D. Power customer satisfaction score for 2021
822 out of a possible 1,000 (first among life insurance providers in the US)
Insurance for small businesses
Coverage fashion
- What it includes
Business auto insurance
- Automobiles, trucks, vans, and other commercial vehicles
Commercial umbrella coverage for liability (CLUP)
- Worst-case situations that surpass an existing policy's liability limitations
Policies of business owners (BOP)
- Provides both liability and property insurance in one bundle.
Compensation for workers
- Illnesses or injuries at work
Construction risk insurance
- Construction of commercial structures
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